Effective Date: 2025/11/12
App Name: Hamzo Delivery Partner
Package Name: com.ymbite.delivery
Website: https://hamzo.app
Contact: support@hamzo.app
Welcome to Hamzo Delivery Partner, a mobile application developed and operated by NexSora LLC.
This Privacy Policy explains how we collect, use, and protect your personal information when you use the Hamzo Delivery Partner app.
By using our app, you agree to the practices described in this Privacy Policy.
We may collect the following information from delivery partners for app functionality and service operations:
a. Personal Information
Name
Email address
Phone number
Profile photo (optional)
Vehicle or delivery details
b. Location Data
Real-time GPS location is collected to enable delivery tracking, navigation, and order assignment.
Location data may be collected even when the app runs in the background (only when you are on duty as a delivery partner).
c. Device Information
Device model, operating system version, and app version for performance and crash analytics.
d. Usage Data
Interaction with app screens, login activity, and performance logs to improve app reliability.
Your information is used for:
Verifying and managing your delivery partner account.
Assigning delivery orders and enabling real-time tracking.
Communicating important updates and notifications.
Monitoring app performance and improving service quality.
Meeting legal and operational requirements.
We do not sell or rent your personal information to third parties.
We may share limited information:
With customers, only as necessary to complete deliveries (e.g., name, phone number).
With third-party service providers for analytics, maps, and push notifications.
When required by law or legal processes.
All shared data is handled under strict confidentiality and data protection terms.
We use encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, or disclosure.
While we take all necessary precautions, no method of transmission over the Internet is 100% secure.
We retain personal data only for as long as your account is active or as required for legal and operational purposes.
Once your account is deleted, your data is permanently removed from our servers, except where retention is required by law (e.g., financial or audit purposes).
Hamzo Delivery Partner app, developed by NexSora LLC, allows users to permanently delete their account and associated data directly from within the app.
To delete your account:
Open the Hamzo Delivery Partner app.
Go to Profile → Settings → Delete Account.
Confirm deletion. Your account and all related data will be permanently deleted from our system.
If you face any issues while deleting your account, you can contact us at support@hamzo.app
We will process your request and permanently delete your account and all related data within 7 business days.
Developer: NexSora LLC
App Package: com.ymbite.delivery
Website: https://hamzo.app
Our app is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
If you believe that a minor has provided us with personal data, please contact us immediately.
The app may use third-party SDKs and APIs such as Google Maps, Firebase, and Payment Gateways.
These services may collect information in accordance with their own privacy policies.
We encourage you to review the privacy practices of these third-party services.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.”
We recommend reviewing this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
NexSora LLC
Email: support@hamzo.app
Website: https://hamzo.app
